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Apparently I need to clear my cache, because when I went back to Mack Collier’s blog, I didn’t get redirected to his new site.

Instead, I saw this title: “The idea that ‘content is king’ in blogging is total bullshit”

According to Mack, “Being Social is [king in blogging]”

The idea that good or even great content is not enough. Besides, “Good” or “Great” content isn’t even actionable - it’s too abstract. So let’s get concrete.

What makes good content?

1. Applies to your target audience

2. Findable or discoverable by your target audience

3. Helps or is otherwise useful to your target audience

For example, if you were trying to launch a new boutique geared towards teens/early 20’s demographic, you’d want to offer clothes they’d want to wear. You’d make your retail location accessible to them and you’d make it easy for them walk in by literally leaving your doors open.

One company that did this well? Abercrombie & Fitch, which changed its business from offering outdoors gear to offering clothing for the Tweens/Young Adult demographic. They even got a mention in LFO’s summer hit (’99), “Summer Girls”

Same deal with online marketing.

1. Provide germane (relevant) content - answer questions your audience may have or give them information they want to know.

2. Findability/searchability means that search engines can crawl AND index your content. If your content can’t be found, your audience can’t find you.

3. Helps or is otherwise useful - the call to action is so valuable for this reason. If you let people know what to do next and they want what you’re offering, you’ve lowered the barrier for purchase, adoption, etc.

So why does being social matter?

1. You get invaluable feedback loops from others - your content can improve based on customer/user feedback. You learn what resonates with people and what they think is worth repeating. Given the speed of publishing social media, you can iterate more quickly - concept to publishing no longer takes weeks or months.

2. You enable people to find out about you sooner, rather than later. Trust takes time. If you’re hanging out by yourself online generating amazing content, search is basically the only channel by which others can discover you. By leaving your blog, going to others’ and leaving insightful (not spammy!) comments, you’re creating other channels for people to discover you.

3. By adding or providing value (ie - being useful) you start building trust. Intention matters. Be open and honest about who you are, what interests you, and what you find interesting.

Good content is the minimum barrier to entry and great social content helps you learn, grow and refine your thinking.

Thanks to Deb Robison for the conversation that spawned this blog post and Mack Collier for his thoughts.

I spent the last week in Eastern Washington, at Learn About Web. Craig Sutton of Network Task and BrightWeb Marketing did an amazing job pulling together an event that spawned many conversations and enabled everyone, even the speakers, to learn at least one new thing.

Learn About Web, a conference for small and medium business owners, marketers, and consultants, focuses on leveraging web technologies and various applications to achieve various business goals and benefit the bottom line.

I spoke about Marketing to Generation Y, and got a great refresher on link building from Jennifer Laycock.

A highly informative overview of site architecture from Stoney DeGeyter and local search from Matt McGee. Mack Collier also shared an interesting business case of building a brand, which Tim Jackson did for Masi Bicycles with zero marketing dollars.

Learn About Web was a steal at $129.00 - lots of implementable action items, such as checking out what people are saying about you in Yelp, using the blogs to host conversations and understand the customer, or using Google alerts to know when someone has written about your company.

The next Learn About Web will be in either the spring or early fall - come out to Eastern Washington, the heart of the Washington wine country, and learn something new about using the web to increase revenue and/or cultivate your customer base.